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Alpenhotel Plaza S

Foto (15)
Informations
Address:

Streda Cisles 5 - 39047 S. Cristina in Val Gardena

Altitude:

1446 m a.s.l.

Phone:

+39 0471 793463

Fax:

+39 0471 790731

CIN:

IT021085A1ABVFDRHT



Rating: Satisfactory

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The heart of the DOLOMITES - in the sunny little town of St. Christina, well away from through traffic. Looking directly on to the town promenade, the hotel is 200 meters from the lift stations to the Sellaronda.
We where very diligent in the summer of 2018 and are proud to present ourselves with many new features. A very spacious indoor and outdoor pool offers you a swimming area of 160 m2 together with a Jacuzzi in the garden of the house. Under the pool you will find our unique dolomite cave with water from the nearby UNESCO world heritage. In the new beauty "sasc", which taken from Ladin means "stones", our specialized assistants Romina and Tatjana will recommend you with massages and suitable treatments. A new porch with sliding glass doors gives direct access to our gardens, a perfect place to relax in the sun. In addition we will also offer an afternoon buffet to satisfy the small appetite. Knowing that through the movement of the earth's crust the Sassolungo grows a few centimeters every year, we decided to join this philosophy by raising the Plaza of a story. The 17 new double and family rooms have been decorated with lots of local wood and feature a balcony or an access to the gardens. Your car will enjoy a rest after it’s long journey in our new underground garage. Here also resides the new shuttle bus which will take you to the nearby skiing facilities and back during scheduled times.

The prices (€) for the room/apartment are indicated per day or week. The price includes the VAT of 10% (any changes will be calculated accordingly).
We remind you that from 1st of January 2014 a 'temporary visitor' tax will be levied on all stays in accommodation establishments of South Tyrol.

Reservation: Reservations and cancellations can only be accepted in written form.

Deposit: In order to have your reservation confirmed, we ask for a deposit of 30% of the full amount.

Advice: We recommend you to effect a travel cancellation insurance. This insurance provides financial cover in case you have to cancel your holidays due to major reasons. Without a travel cancellation insurance, the deposit will not be refunded.

Dogs and pets: There is an eventual supplement for dogs and pets.

Arrival and departure times: On the day of your arrival, your holiday accommodation will be available after 1 p.m. Please inform us, if you will arrive after 6 p.m. On the day of departure, check out time is at 9 a.m..

Cancellation: In case of a cancellation, the following cancellation will be applied (see Art. 7 GTC):

By 5 months prior to arrival

By 4 months prior to arrival

By 3 weeks prior to arrival

Within the last 3 weeks prior to arrival

0%

50%

90%

100%


Offers: Offers have a validity of 24h from the sending date.

We also refer to the “General Terms and Conditions” of the accommodation facilities associated with the Tourism Offices of Val Gardena” in their respective valid version which regulate the present accommodation contract.

 

General Terms and Conditions of the accommodation facilities associated with the Tourism Offices of Val Gardena

The present General Terms and Conditions, hereinafter also referred to as “GTC”, regulate the respective rights and obligations of the parties involved in the Accommodation Agreement being the accommodation facility and the client and/or the contracting party. These GTC do not preclude special agreements between the accommodation facility and the client and/or the contracting party which in case of doubt have primacy in application. These special agreements shall be concluded in any case in written form.

The client and/or the contracting party shall be required to carefully read the GTC and to take special notice of each clause.

Art. 1 (Definitions)

1.1. “Accommodation provider” or “accommodation facility” means an individual and/or entity, an association or corporation who accommodates clients upon payment.

1.2. “Contracting party” means an individual and/or entity, an association or corporation who stipulates an Accommodation Agreement as client and/or as contractor, agent, intermediary or in any other form for a client.

1.3. “Client” means an individual who uses the accommodation. If the client is not the contracting party at the same time (for example a fellow traveller etc.), the present GTC shall be applied by analogy.

1.4. “Accommodation Agreement” means the contract stipulated between the accommodation provider and the client and/or the contracting party whose content shall be regulated by the present GTC.

Art. 2 (Order/Reservation)

2.1. By placing an order/reservation the contracting party agrees to the present GTC not only for himself/herself but also for any additional clients should an accommodating contract be entered into. Moreover, the contracting party declares to be authorized to accept these GTC in the name of those clients on whose behalf the Accommodation Agreement is stipulated.

2.2. The offer elaborated by the accommodation facility shall be valid for 1 (one) day. After the end of this term the offer shall no longer be valid and thus the offer of availability and price cannot be hold open.

2.3. The accommodation provider shall be committed to confirm the reservation in written form by sending a confirmation of reservation (indicating the period of stay, the services booked and the total price) by email, telefax or mail to the address indicated by the contracting party.

2.4. The contracting party shall be required to carefully check the confirmation of reservation and to contact the accommodation provider immediately in case of a reputed incorrectness or incompleteness therein.

Art. 3 (Execution of the contract)

3.1. The Accommodation Agreement shall be entered into with the acceptance of the reservation made by the contracting party on the part of the accommodation provider, i. e. with the transmission of the confirmation of reservation in accordance with clause 2.3.

3.2. The accommodation provider shall be entitled to enter into the Accommodation Agreement under the condition that the contracting party pays a deposit in order to confirm the reservation in accordance with Art. 1385 of the Italian Civil Code. In such event, the accommodation provider shall be obliged to inform the contracting party of the required deposit before accepting the written or oral order of the contracting party. If the contracting party agrees to the deposit (in writing or orally), the Accommodation Agreement shall be deemed entered into upon the receipt of the contracting party’s declaration of consent on the deposit by the accommodation provider.

3.3. The deposit shall be deemed as instalment of the agreed remuneration.

3.4. If the payment of the deposit does not take place within 10 (ten) days, the accommodation facility shall reserve the right to rescind from the Accommodation Agreement by means of a unilateral declaration. Additionally the proprietor shall be held harmless by the contracting party and shall reserve the right to claim the payment of cancellation fees in accordance with Art. 7 of the present GTC.

Art. 4 (Accommodation prices)

4.1. The indicated accommodation prices shall be intended per person and day unless otherwise agreed upon.

4.2. The prices for optional additional services (wellness, sport activities, excursions, etc.), if available, shall be indicated by the accommodation provider in form of a separated price list.

4.3. In case of short-term stays, the accommodation provider shall be entitled to apply fixed or percentage surcharges which shall be communicated to the contracting party before the execution of the contract.

Art. 5 (Start and end of accommodation)

5.1. Unless no other time was agreed upon, the client shall be entitled to move into the rented accommodation from 1 p.m. on the agreed date (“date of arrival”).

5.2. The rented accommodation shall be vacated by the client no later than 09 a.m. on the date of departure. Unless otherwise agreed by the parties, the accommodation provider shall be entitled to charge an additional day of accommodation if the rooms are not vacated in due time.

Art. 6 (Change of booking; extension of stay; premature departure)

6.1. In the case that the contracting party intends to change the already confirmed reservation, the corresponding request shall be made in written form, where appropriate even by telefax or via email.

6.2. The accommodation provider shall reserve the right to accept or to refuse the change of booking according to the availability. Any change of booking shall be deemed as rescission from the Accommodation Agreement entered into previously and thus shall represent the execution of a new contract with all its related legal consequences.

6.3. In any case, the accommodation provider shall be entitled to apply the cancellation fees in accordance with the present GTC.

6.4. Should the accommodation provider intend to exercise his/her right in accordance with clause 6.3., he/she shall be obliged to communicate this intention to the contracting party prior to the conclusion of the change of booking.

6.5. The contracting party may not claim for a prolongation of their stay. If the contracting party informs the accommodation provider in time that they intend to prolong their stay, the accommodation provider may consent to a renewal of the Accommodation Agreement. However, the accommodation provider shall not be obliged to do so.

6.6. If the contracting party is prevented from leaving the accommodation facility on the date of departure since all ways of travel are blocked or unusable due to unforeseeable extraordinary events (e.g. extreme snowfall, floods, etc.), the Accommodation Agreement shall automatically be renewed for the duration of such prevention from departure. The remuneration to be paid for this period may only be reduced if the contracting party is unable to fully use the offered services of the accommodation facility due to the extraordinary atmospheric conditions. The accommodation provider shall be entitled to charge as a minimum the remuneration corresponding to the price usually charged in the low season.

6.7. If the client leaves prematurely, the accommodation provider shall be entitled to charge the remuneration for the whole contract period or the total agreed remuneration, respectively. This sum is owed without any deductions for any non-used services.

Art. 7 (Rescission from the Accommodation Agreement– Cancellation fee)

7.1. Up to 3 (three) months prior to the agreed date of arrival of the client, all contracting parties may rescind from the Accommodation Agreement without having to give a reason and without any contractual penalties or mutual claims.

7.2. Outside the period specified in clause 7.1., the contracting party may rescind form the Accommodation Agreement by means of a written declaration subject to the following cancellation fees:

-       0 % of the total agreed price by 5 months prior to the date of arrival;

-       50 % of the total agreed price by 4 months prior to the date of arrival;

-       90 % of the total agreed price by 3 weeks prior to the date of arrival;

-       within the last 3 weeks prior to the date of arrival and in case of a no-show the total agreed price shall be paid – as contractual penalty –, less charges the accommodation provider saves due to the failure to use its scope of services or maintained by renting the booked accommodation to other clients. Such savings shall only be deemed to exist if the capacities of the accommodation facility are fully used upon the client’s failure to use the booked accommodation and the accommodation can be rented to other clients due to the cancellation by the contracting party. The onus of proof to show that savings have been made rests with the contracting party.

7.3. Any already paid deposits shall be credited on the owed contractual penalty.

Art. 8 (Rights and obligations of the contracting party and of the client)

8.1. By entering into an Accommodation Agreement, the contracting party/the client shall acquire the right to make normal use of the rented accommodation and the amenities of the accommodating facility that are usually accessible to the clients for use without any special conditions, and of the usual service. The client shall exercise his/her rights in accordance with any applicable internal client regulations (rules of the house).

8.2. The contracting party shall be obliged to pay the agreed remuneration plus any extra amounts which have arisen from the use of special services by the contracting party and/or the accompanying clients by the date of departure at the latest.

8.3. The accommodation provider shall not be obliged to accept non-cash means of payment or foreign currencies.If the contracting party does not intend to pay the remuneration in cash or in the national currency, they are obliged to check with the accommodation provider on the possible payment options. If the accommodation provider accepts non-cash means of payment or foreign currencies, the contracting party shall pay any associated costs.

Art. 9 (Rights and obligations of the accommodation provider)

9.1. The accommodation provider shall be obliged to provide the agreed services to an extent that complies with their standards.

9.2. The accommodation provider may supply the contracting party or the client with an adequate alternative accommodation (of the same quality) provided that this is reasonable for the contracting party, particularly if the difference is insignificant and objectively justified.

9.3. An objective justification in accordance with clause 9.2. shall, for example, be deemed given if the contractual accommodation has become unusable, clients who have already been accommodated prolong their stay, the facility is overbooked, or if this becomes necessary due to other important operational activities.

9.4. In the event of the provision of an alternative accommodation pursuant clauses 9.2. and 9.3., any extra expenses arising from such an alternative accommodation shall be borne by the accommodation provider.

9.5. If services are requested in the room of the contracting party or during unusual times of the day (after 8 p.m. and before 6 a.m.), the accommodation provider shall be entitled to charge an extra remuneration. However, such extra remuneration shall be indicated on the price list exposed in the room. The accommodation provider may also refuse such services for operational reasons.

9.6. The accommodation provider shall be entitled to issue invoices or interim invoices for its services at any time.

9.7. Art. 2760 of the Italian Civil Code grants the accommodation provider a privilege with respect to the expenses incurred by providing any service and/or performance in kind for the accommodated persons. Therefore, if the contracting party refuses to pay or is in arrears with the agreed remuneration, the accommodation provider is entitled to make use of the legal right of retention with respect to the items brought along by the contractual party, provided that these items should still be on the premises of the accommodation provider or at localities belonging thereto.

Art. 10 (Brought along and consigned items)

10.1. In accordance with Art. 1783 of the Italian Civil Code the accommodation provider shall be liable for any damage, destruction or theft of the items brought along by the client into the accommodation facility. Items brought along by the client into the accommodation facility are:

-    items which are to be found there during the stay of the client;

-    items which have been deposited with the accommodation provider outside the accommodation facility during the stay of the client;

-    items which have been deposited with the accommodation provider inside the accommodation facility as well as outside it within a reasonable period of time before or after the stay of the client.

10.2. The liability shall be limited to the value of the damaged, destructed or stolen items, up to the equivalent of a hundredfold of the accommodation price for one day.

10.3. The accommodation provider shall be liable beyond the limits stipulated in clause 10.2., if the damage, destruction or theft of the items brought along by the client into the accommodation facility is the provider’s fault.

10.4. The liability of the accommodation provider is not limited:

-    if the items were deposited with and were accepted by the accommodation provider;

-    if the accommodation provider refused to deposit items which he/she was obliged to accept.

10.5. The accommodation provider shall be obliged to accept securities, cash money and valuables; he/she shall only be entitled to refuse them, if the items are dangerous or if they are excessively valuable or of bulky dimensions considering the importance and the conditions of the management of the accommodation facility. The accommodation provider shall be entitled to request, that the items are handed over for deposition to him/her in a closed and sealed container.

10.6. The accommodation provider may not be held liable if the damage, the destruction or the theft is caused by:

-    the client, his/her accompanying persons, people at his/her service or people who visit him/her;

-    due to force majeure;

-    due to the nature of the item.

10.7. The accommodation provider shall be notified without delay in case of a damage, destruction or theft of an item brought to the accommodation facility.

Art. 11 (Pets)

11.1. Pets may only be brought to the accommodation facility with the prior consent of the accommodation provider and against an extra fee.

11.2. The client bringing along a pet shall be obliged to properly keep such pet during his/her stay.

11.3. The client shall be liable to ensure that the pet is healthy and complies with all veterinary requirements.

11.4. The client shall be liable towards the accommodation provider for any damage caused by the pets brought along. Such damage includes particularly also any compensation to be paid by the accommodation provider to third parties.

11.5. Pets shall not be permitted to enter the lounges, common rooms, restaurants and wellness areas.

Art. 12 (Force majeure)

12.1. Except for the in the present GTC explicitly specified cases, the accommodation provider shall have no liability for any type of damage suffered by the client if he/she cannot partially or fully use the services of the accommodation facility due to “force majeure”.

12.2. “Force majeure” shall comprise any event which cannot be foreseen or prevented – acting carefully and wisely – by the accommodation provider including but not limited to: war or warlike conditions, riots, civil wars, terrorist attacks, natural disasters, nuclear accidents, fire, unfavourable weather conditions, interruption of the communication channels/roads or interruption of the power, gas or water supply which are not attributable to the accommodation provider, strikes and all events which are beyond the control of the accommodation provider.

Art. 13 (Applicable law; Place of jurisdiction)

13.1. These GTC are governed by the Italian adjective and substantive law under exclusion of the provisions of international private law and the UN Sales Convention.

13.2. If the contracting party is not a consumer in accordance with the Italian Legislative Decree No. 206 of 6th October 2005, the exclusive place of jurisdiction shall be Bolzano.

Art. 14 (Final provisions)

14.1. Should individual regulations of this contract be or become ineffective or void or invalid, the rest of the regulations of the present GTC shall not be affected thereby.

14.2. In the case regulatory gaps and/or omissions, whether present from the beginning or emerged later, the corresponding legal provisions shall apply.

Rating: Satisfactory

Car park
Amount of parking spaces
  • 30
Covered car park
  • yes
Distance to entrance < 50 m
  • yes
Reserved parking spaces
Present
  • no
Paving
  • Asphalt / Concrete
Characteristics access path
Covered
  • no
Ascending slope < 7%
  • yes
Lateral inclination < 3,5%
  • yes
Width of access path
  • > 90 cm
Orientation system
Present
  • no
Paving
  • Asphalt / Concrete
Entrance
Door opens without effort
  • yes
Width of door in cm
  • 90
Door opens towards the outside
  • yes
Automatic door
  • no
Door closer
  • yes
Threshold present
  • no
Presence of
Lift
Height of reception in cm
  • 112
Telephone
Present
  • yes
Internet point
Present
  • no
Orientation system
Present
  • no
Carpets
  • yes
Paving
  • Tiles / Marble
Dimensions
Depth in cm
  • 140
Width in cm
  • 110
Door
Width in cm
  • 80
Opening duration in seconds
  • 8
Operating panel
Height between 110 and 140 cm
  • yes
Braille
  • yes
Presence of
Steps and stairs
Lift
Orientation systems
Present
  • no
  • no
  • no
Paving
  • Carpet
  • Carpet
  • Tiles / Marble
See also the bathroom
Surveyed room no.
  • 202
Entrance area
Door opens without effort
  • yes
Door closer
  • no
Width of door in cm
  • 80
Door opens towards outside / sliding door
  • no
Threshold present
  • yes
Threshold in cm
  • 0,5
Bed
Height of double bed in cm
  • 46
Distance on the right in cm
  • 200
Distance on the left in cm
  • 125
Distance in front in cm
  • 75
Movable bed
  • no
Telephone
  • yes
Window
Window sill in cm
  • 140
  • yes
Carpets
  • no
Paving
  • Parquet / Wood *
On the same level as reception
  • yes
  • no
Entrance area
Door present
  • no
  • yes
Width of door in cm
  • /
  • 90
Door opens towards outside / sliding door
  • /
  • no
Door closer
  • /
  • yes
Threshold present
  • no
  • no
Manoeuvring space > 140 x 140 cm
  • yes
  • yes
Tables
Movable
  • yes
  • yes
Height of table in cm
  • 75
  • 73
Free space under table in cm
  • 71
  • 69
Have a central column
  • yes
  • yes
Table service
  • yes
  • yes
Orientation systems
Present
  • no
  • no
Access via
Lift
Paving
  • Carpet
  • Tiles / Marble
Position in building
  • Level -1
Access via
Lift
WC suitable for the disabled marked with international symbol
  • no
Position of WC suitable for disabled
  • Gents' toilet
Entrance area
Width of door in cm
  • 90
Door opens towards the outside / sliding door
  • no
Door closer
  • yes
Threshold present
  • no
Manoeuvring area outside > 140 x 140 cm
  • yes
WC
Grab handle
  • no
Approachable from side
  • yes
Distance from back wall in cm
  • 54
Height in cm
  • 43
Warning bell in tangible distance
  • yes
Washbasin
Accessible
  • yes
Height in cm
  • 83
Free space under washbasin in cm
  • 70
Adjustable in height
  • no
Height of mirror in cm
  • 105
Adjustable mirror
  • no
Water tap with
  • Control lever
On the same level as reception
  • yes
  • no
Entrance area
Door present
  • no
  • yes
Width of door in cm
  • /
  • 90
Door opens towards outside / sliding door
  • /
  • no
Door closer
  • /
  • yes
Threshold present
  • no
  • no
Manoeuvring space > 140 x 140 cm
  • yes
  • yes
Counter height in cm
  • 118
  • 115
Tables
Movable
  • yes
  • yes
Height of table in cm
  • 75
  • 73
Free space under table in cm
  • 70
  • 69
Have a central column
  • yes
  • yes
Table service
  • yes
  • yes
Orientation systems
Present
  • no
  • no
Carpets
  • no
  • no
Access via
Lift
Paving
  • Parquet / Wood *
  • Tiles / Marble
On the same level as reception
  • yes
Entrance area
Width of door in cm
  • 92
Door opens towards outside / sliding door
  • yes
Door closer
  • no
Threshold present
  • yes
Threshold in cm
  • 1
Manoeuvring space > 140 x 140 cm
  • yes
Orientation systems
Present
  • no
Paving
  • Tiles / Marble
On the same level as reception
  • no
Access via
Lift
Entrance area
Door present
  • yes
Width of door in cm
  • 82
Door opens towards outside / sliding door
  • yes
Door closer
  • yes
Threshold present
  • yes
Threshold in cm
  • 2,5
Manoeuvring space > 140 x 140 cm
  • yes
Orientation systems
Present
  • no
Carpets
  • yes
Paving
  • Parquet / Wood *
On the same level as reception
  • yes
Access
Door width in cm
  • 92
Door opens towards outside / sliding door
  • yes
Door closer
  • no
Threshold present
  • yes
Threshold in cm
  • 1
Manoeuvring space > 140 x 140 cm
  • yes
Difference in height
  • no
Orientation systems
Present
  • no
Paving
  • Tiles / Marble
On same level as reception
  • no
Access via
Steps and stairs
Lift
Entrance area
Door present
  • yes
Width of door in cm
  • 82
Door opens towards the outside / sliding door
  • no
Door closer
  • yes
Threshold present
  • yes
Threshold in cm
  • 3
Manoeuvring space > 140 x 140 cm
  • yes
Access to swimming pool via
Steps
  • yes
Handrail
  • yes
Pool rim
Equal in height with floor level
  • no
Raised
  • yes
Height of pool rim in cm
  • 65
Characteristics of water
Water level as high as pool rim
  • yes
Water temperature in C°
  • 30
Salt water
  • no
Thermal water
  • no
Shower accessible in wheelchair
  • no
Orientation systems
Present
  • no
Paving
  • Tiles / Marble
On the same level as reception
  • no
  • no
  • no
Access via
Steps and stairs
Lift
Entrance area
Door present
  • yes
  • yes
  • yes
Width of door in cm
  • 82
  • 82
  • 82
Door opens towards outside / sliding door
  • no
  • no
  • no
Door closer
  • no
  • no
  • no
Threshold present
  • yes
  • yes
  • yes
Threshold in cm
  • 3
  • 3
  • 3
Manoeuvring space > 140 x 140 cm
  • yes
  • yes
  • yes
Cubicle
Width of door in cm
  • 60
  • 60
  • 60
Threshold present
  • yes
  • yes
  • yes
Height of threshold in cm
  • 5,5
  • 3,5
  • 5,5
Orientation systems
Present
  • no
  • no
  • no
Paving
  • Tiles / Marble
  • Tiles / Marble
  • Tiles / Marble
On the same level as reception
  • yes
  • yes
Access via
Steps and stairs
Lift
Entrance area
Door present
  • yes
  • yes
Width of door in cm
  • 82
  • 82
Door opens towards outside / sliding door
  • no
  • no
Door closer
  • yes
  • yes
Threshold present
  • yes
  • yes
Threshold in cm
  • 3
  • 3
Manoeuvring space > 140 x 140 cm
  • yes
  • yes
Orientation systems
Present
  • no
  • no
Paving
  • Tiles / Marble
  • Tiles / Marble

Restaurant

Public bar

In-house bar

Vegetarian menu

Central location

The prices shown here are for indicative purposes only to assist your search.To check actual prices, please visit the official website of the property.Bookings must be made directly on the property's website or booking platform.

High season: from 94,00 to 141,00 Euro

Open all year round: no

Location Information

S. Cristina in Val Gardena

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Area Information

Dolomites Val Gardena

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